FAQS – Frequently Asked Questions

Is NewTechWood composite timber really maintenance free?

Yes! NewTechWood’s fully capped colour technology coats the boards with a high stain, scratch, and fade resistant layer. In addition, the boards are waterproof, so there is no need for any labour that would be necessary with regular timber. Normal sweeping and cleaning is still necessary to clean off debris and dirt.

We have a full dedicated NewTechWood FAQ on our Australian NewTechWood website.  To view, please visit: https://newtechwood.com.au/faqs-frequently-asked-questions/

What's the difference between the Gro-Wall Slim Pro Vertical Garden and the Gro-Wall 4 Vertical Garden kits?

The difference between the two Vertical Garden kits is explained on our Vertical Garden pages: https://urbandirectwholesale.com.au/products/vertical-gardens/ 

For more information, please call our office (08) 9494 1051.

(Please note:  We are Distributors of Atlantis products only in Western Australia.  For other Australian States please contact Atlantis Head Office.)

Are your Umbrellas suitable for strong wind areas?

Yes, our umbrellas have to pass stringent tests.  In addition to the information on our website, https://urbandirectwholesale.com.au/products/umbrellas/ , please email info@urbandirectwholesale.com.au and we can forward specific and technical information and pricing on our range.

Can you use the Atlantis 52mm Flo-Cell as Facade as well?

Yes, and in Australia, they frequently do.

For more water management, drainage, turf, and roof garden related questions, please visit our web page: https://urbandirectwholesale.com.au/products/water-management/  or contact our office for brochures and price lists.

(Please note:  We are the Distributors of Atlantis water management, drainage and vertical garden products only for Western Australia.  For other Australian States, please contact Atlantis’ Australian head office.)